Return & Refund Policy

At Crispy's Hardware, we aim to provide a simple and transparent return process for our customers.

We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be:

To request a return, please contact us at:

If your return is approved, we will provide instructions on how and where to send your item.

Items returned without prior approval will not be accepted.

Please inspect your order upon arrival.

If your item is:

Please contact us as soon as possible so we can review the issue and provide a suitable resolution.

Certain items are not eligible for return, including:

If you are unsure whether your item qualifies for return, please contact us before sending it back.

Items purchased on sale or clearance may not be eligible for return or refund.

Gift cards are non-refundable.

The fastest way to receive a replacement item is to:

Once we receive and inspect your return, we will notify you of the outcome.

If approved: