Frequently Asked Questions (FAQ)

1. What products does Crispy's Hardware sell?

Crispy's Hardware offers a wide range of hardware products including tools, home improvement supplies, electrical accessories, plumbing essentials, workshop equipment, and more.

2. Do you offer free shipping?

Yes. We offer free Economy Shipping on eligible orders.

3. How long does delivery take?

Estimated delivery times are:

• Economy Shipping: 5–8 Business Days

• Standard Shipping: 3–4 Business Days

Delivery times may vary depending on your location and carrier delays.

4. How can I track my order?

Tracking information may be sent by email once your order has been shipped.

5. What payment methods do you accept?

We accept secure payments through major payment providers including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay.

6. Can I return my order?

Yes. We offer a 30-day return policy for eligible items. Products must be unused, in original packaging, and accompanied by proof of purchase.

7. What should I do if my order arrives damaged?

Please contact us immediately if your item arrives damaged, defective, or incorrect. Include photos of the item and packaging so we can help resolve the issue quickly.

8. How do I contact customer support?

You can contact our support team through the following methods:

Website: https://crispyshardware.co.uk
Contact Page: https://crispyshardware.co.uk/pages/contact-us
Email: contact@crispyshardware.co.uk

9. Is shopping on your website secure?

Yes. Our website uses SSL encryption and secure payment gateways to help protect customer information and transactions.

10. Can I cancel or modify my order?

If your order has not yet been processed or shipped, please contact us as soon as possible. We will do our best to assist you.